Deputy Director of Management and Operations

Vacancy Announcement

Deputy Director of Management and Operations

The United States Peace Corps is a non-political, non-religious organization that will bring Americans to Viet Nam to serve as Peace Corps Volunteers. Volunteers will co-teach English language classes with Vietnamese teachers in secondary schools. The Peace Corps is serving in Viet Nam at the invitation of the Government of Viet Nam and working closely with Ministry of Education and Training with a goal to improve the English language skills of teachers and students. Peace Corps Volunteers commit to two years of service, support and co-lead additional school related activities in accordance with the school leadership. A new cohort of Volunteers will arrive each year. The Peace Corps was founded by U.S. President John F. Kennedy in 1961 to promote world peace and friendship.

General information about the Peace Corps can be found on www.peacecorps.gov.

Position Title: Deputy Director of Management and Operations (DDMO)

Opening Date: August 26, 2026

Submission Date for first review: September 9, 2026. Review is limited to the first 100 applications received; this announcement will close on September 9, 2026 or upon receipt of 100 applications, whichever occurs first.

Area of Consideration/Who may apply: Open to both internal and external candidates. All applicants must be naturalized citizens or permanent residents of Viet Nam who are legally able to work within the country.

Point of Contact: Peace Corps Human Resources – [email protected]

Market Value/Salary (per annum): from US$ 26,353 to US$ 39,517 plus Allowances & Benefits

Period of Performance/ Length of Contract/ Work Schedule: Definite term – five years/ Monday to Friday (40 hours per week). Peace Corps expects this contract to be continuing in nature for the contractor to perform under a series of sequential contracts, subject to the availability of funds.

Place of Performance: Peace Corps Viet Nam, Peace Corps office Ha Noi.

Security Level required: Security Certificate

Background information on the position

Under the supervision of the Director of Management and Operations (DMO), the Deputy Director of Management and Operations (DDMO) leads the day-to-day work of the Finance and Administration (FA) team and directly supervises three Personal Services Contractors: the Operations Specialist/FA, the Cashier, and the Human Resources Specialist. This is a supervisory leadership position. The DDMO holds an individual Overseas Contracting Officer warrant, serves as the post Billing Officer, leads budget formulation and financial analysis, and provides procurement, vendor-management, human resources, and operational oversight for the FA team. The DDMO performs all functions within internal control guidelines, ensuring separation of duties and appropriate control of processes.

The DDMO serves as Acting DMO during the DMO’s absence or a position vacancy. As a warranted Overseas Contracting Officer at the same authority level as the DMO, the DDMO executes leases and local vendor and service contracts; Personal Services Contract execution and higher-value or complex procurement are reserved to the DMO. The General Services Manager and General Services team report directly to the DMO and are not supervised by the DDMO except when the DDMO serves as Acting
DMO. The DDMO keeps abreast of local labor law and the U.S. Mission Local Compensation Plan and coordinates with Peace Corps/Washington and various U.S. Embassy units.

Qualifications

Required: At a minimum, the successful candidate’s CV must demonstrate the following:

Education: Bachelor’s degree in Business Administration, Accounting, Finance, Public Administration, Management, or a related field. A master’s degree in one of these fields is preferred.
Experience: A minimum of seven (7) years of progressively responsible professional experience in management, financial management, operations, and/or contracting, including demonstrated direct supervision of three (3) or more staff recently.
Supervision: This position directly supervises three (3) Personal Services Contractors — the Operations Specialist/FA, the Cashier, and the Human Resources Specialist. Documented and demonstrated ability to lead, direct, set performance expectations for, and develop a small team is essential and will be assessed through behavioral interview questions and reference checks.
Contracting: Demonstrated experience executing, administering, and managing leases and vendor and service contracts under a formal procurement authority or delegation (for example, as a warranted or delegated contracting or procurement officer), and the ability to obtain and maintain a Peace Corps Overseas Contracting Officer warrant.
Experience in financial management work involving the preparation, justification, or management of an organization’s budget.
Language: Level 4 (fluent) written and spoken proficiency in both English and Vietnamese is required.
Knowledge of Microsoft Office programs (Word, Excel, Outlook, PowerPoint).

Preferred

A master’s degree in one of the fields listed above.
Experience supervising multi-function operations, finance, or administrative team for a minimum of 5 years.
Experience in government, not-for-profit, or private-sector accounting.
Experience managing budgeting processes from budget creation to completion.
Working knowledge of United States Government procedures and policies pertaining to financial operations and utilization of appropriated funds.
Knowledge of Vietnamese labor law and local market and banking practices.
Experience working with a wide range of people, in a professional setting, from various backgrounds.
Must be adept at dealing with personal/personnel matters and initiates those actions deemed necessary to ensure the confidentiality of personnel information and records.
Must be able to deal with a broad scope and range of problems in collections, payments, and in reconciling accounting records, which may happen simultaneously.
Must also be able to read and interpret regulations and must have high moral character, integrity, be versatile, have initiative to appropriately resolve problems, be self-motivated and able to deal tactfully with a wide range of individuals of different cultures.
Able to relate well with others as the position requires a considerable amount of interaction with other staff members, volunteers, and the public.
Always behave professionally, treating colleagues in a respectful manner that enables effective teamwork.
Must be detailed and solution-oriented with strong organizational and management skills.
The incumbent utilizes available guidelines for most matters but must exercise high level judgment when deciding whether procurement and disbursement processes are according to regulations for appropriate registration in accounting records; and consults with the supervisor on all other issues

Duties and Responsibilities / Tasks and Deliverables

Finance and Administration (FA) Team Leadership and Supervision

Leads the day-to-day work of the FA team and directly supervises the Operations Specialist/FA, the Cashier, and the Human Resources Specialist.
Establishes work plans and organizes workflow; sets performance goals and deadlines; conducts private mid-year and annual performance reviews; and provides regular feedback through scheduled one-on-one meetings.
Develops and maintains an Individual Development Plan for each supervised contractor; reviews and approves leave requests and timesheets; and ensures supervised contractors complete mandatory training on time.
Identifies and resolves performance issues using appropriate corrective-action tools in coordination with the DMO and Peace Corps/Washington, and onboards new contractors in these positions.

Financial Budgeting and Management

Leads, with the DMO, formulation of the post’s Annual Operating Plan and conducts quarterly, mid-year, and year-end budget reviews through in-depth financial analysis and cross-functional coordination.
Enters and submits the Operating Plan, unfunded requests, and Local Compensation Plan increases in the Peace Corps budget management system (Hyperion); monitors implementation and prepares budget analyses and reports.
Serves as the post Billing Officer and issues Bills of Collection in a timely manner.
Reviews and approves obligations, de-obligations, disbursements, and liquidations prepared by the FA team up to the delegated approval limit; refers actions above that limit to the DMO.
Oversees FORPost records, quarterly obligation reviews, EFT coordination with Global Accounts Payable, Volunteer allowance calculations, and Value Added Tax (VAT) refund processing.
Maintains separation of duties across commitment (Overseas Contracting Officer), approval above the delegated limit (DMO), disbursement (Cashier), and reconciliation and review (DMO); the DDMO does not perform disbursement and supports the DMO’s review of Cashier reconciliations and the monthly cash count.

Overseas Contracting Officer Duties

Serves as a warranted Overseas Contracting Officer at the same authority level as the DMO, executing leases, local vendor and service contracts, operational and training-event contracts, and related purchase orders in accordance with the Overseas Contracting Handbook and MS 730–738; Personal Services Contract execution is reserved to the DMO.
Ensures post compliance with contract regulations; prepares RFP/RFQs, selection memoranda, and DOAPA requests; and determines contract cost, terms, fiscal coding, statement of work, and deliverable timelines.
Provides supervisory quality control over the FA team’s purchase orders, micro-purchase forms, and fiscal coding, and oversees medical supply orders in coordination with the Post Logistics and Support Division.
Maintains official contract logs and lease trackers, manages in-scope contract close-out, and prepares amendments, modifications, and option notices.

Vendor Management

Develops and maintains effective working relationships with local vendors and serves as the FA team’s principal point of contact for vendor matters; negotiates and prepares service and supply agreements.
Maintains accurate vendor records and Vendor ID information in OdyWeb; monitors local market pricing and availability; and oversees the office and residential lease portfolio.

PST/IST Operational and Contracting Support

Plans and oversees contracting and logistics for Pre-Service Training, In-Service Training, and Close-of-Service events, ensuring competition, documentation, and timely obligation and payment, and directs the Cashier and Operations Specialist/FA in training-event support.

Acting Director of Management and Operations

Serves as Acting DMO in the DMO’s absence; upon delegation by the Country Director, assumes the authorities and responsibilities of the DMO, including obligating authority within total budget authority and oversight of the entire M&O unit, reverting to regular duties upon the DMO’s return.

Human Resources Operations Oversight

Directs and reviews the Human Resources Specialist’s work across recruitment, advertising, applicant and interview coordination, onboarding, and post-hiring documentation; ensures PSC files are complete, accurate, secure, and confidential.
Oversees the PSC recruitment and selection cycle and prepares complete PSC packages for execution by the DMO; ensures background checks and security certifications are current and that PSC data is maintained in ForPost and OdyWeb; and advises on local labor law, the Local Compensation Plan, and PSC benefits.

Small Grants Financial Coordination and Volunteer Support

Works with the Small Grants Manager to oversee the financial aspects of the post’s Small Grants Program (PCPP, SPA); serves as financial reviewer of Volunteer grants and prepares SPA quarterly reports and monthly obligation reviews.
Oversees timely Volunteer and Trainee allowance and reimbursement support (VICA); conducts annual Market Basket and Living and Settling-in Allowance surveys with the DMO; and supports Volunteer End of Service entries.

General Administration, Reports, and Other Duties

Liaises and maintains contact with post staff, the Country Director, the U.S. Embassy, the Financial Service Center/Charleston, and Peace Corps/Washington to resolve administrative, financial, procurement, and personnel matters.
Assists the DMO in preparing and delivering administrative and financial trainings during PST, IST, and Close-of-Service Conferences and in correspondence and reporting; assists in updating the PC/Viet Nam Staff Handbook (recent version).
Serves in a senior-level advisory capacity to post management; completes all mandatory training; and performs other duties as assigned by the DMO and/or Country Director.

Other Duties

Assists with updates to the Staff’s Handbook
Provides training to staff and volunteers where needed
Supports other teams as needed taking on back-up support responsibilities and carrying out duties and responsibilities of agreed upon positions when deemed necessary by the Country Director and/or Supervisor for the successful management of Peace Corps operations in Viet Nam.
Other tasks and duties as assigned
Other Flexibilities: If there is a time at post, due to pandemic or for any other reason, when there are limited or no Peace Corps Trainees and/or Volunteers (jointly referred to as “Volunteers”) at Peace Corps/Viet Nam, the PSC may be temporarily assigned during that period, as determined by the Peace Corps Country Director (CD), to carry out additional duties and responsibilities in furtherance of the goals of the Peace Corps in order to enhance the ability of Peace Corps Volunteers to perform functions under the Peace Corps Act, including facilitating a safe environment in order for the successful return or increase of Volunteers.

This temporary assignment may require the PSC to provide services and/or support beyond what is listed in their current Statement of Work (SOW). The services and/or support may take many forms, examples of which may include but are not limited to, training, providing administrative, technical, medical, and/or operational assistance, building on host country programs, etc. This temporary assignment also may require the PSC to provide these services and/or support to individuals/organizations other than those listed in their current SOW such as host country government, partner organization(s), community member(s), staff, and/or contractors.

Standard Roles and Responsibilities

A. Occasional Money Handler (OMH): May be designated as an occasional money handler/holder (OMH) if assigned by the Director of Management and Operations. As an OMH, may be requested to courier cash and/or purchase orders to various vendors who furnish supplies and/or services to Pre-Service Training/In-Service Training site(s), or other locations as directed by the Overseas Contracting Officer (OCO). May also be requested to courier cash to Peace Corps Trainees or Volunteers. The Contractor will not be functioning as a procurement or disbursing official but will only be acting as an intermediary between the Contracting or Disbursing Officer and the recipient. In the case of dealing with vendors, the Contractor will not exercise any procurement discretion concerning the supplies or services to be purchased or the cost limits of these purchases; these will be determined by the OCO.

B. Safety & Security:

All members of the Peace Corps team must be familiar with the Emergency Action Plan, their responsibilities in the event of an emergency, and with the procedures for reporting and responding to safety and security incidents.

The duties and responsibilities, particularly as they concern Volunteers and Trainees, include, but are not limited to, the following:

Immediately communicates Volunteer safety and security concerns or issues to the Safety and Security Manager (SSM) and the CD.
Acts as Duty Officer as assigned: A Duty Officer is “on call” 24/7 for a one-week period, is restricted from travel during that period, and must be available through the Duty Officer cell phone at all times. The Duty Officer works closely with the Safety and Security Manager
Is knowledgeable and supportive of Peace Corps safety and security policies and procedures, including the timely reporting of suspicious incidents, persons or articles.

Inherently Governmental Functions:

Limited Supervisory Responsibilities: The DDMO may be designated limited supervisory responsibilities if assigned by the Overseas Contracting Officer and approved by the Country Director. Personal Services Contractors (PSCs) may only supervise other PSCs in accordance with MS 732.

In carrying out limited supervisory duties for one assigned staff member, the DDMO:

Offering regular feedback: Holds private annual and mid-year Performance Reviews with all direct reports
Scheduling regular 1×1 meetings with direct reports: Invites direct reports to regular (weekly, monthly etc.) private 1×1 meetings wherein you offer both constructive and positive feedback
Ensuring your staff understand performance targets and goals: Develops Individual Development Plan (IDP) Goals at Annual Performance Reviews and reviews goal progress in 1×1 meetings throughout the year
Assisting in resolving issues: Uses tools (e.g. coaching, open door, modeling) to promote direct report success
Identifying and resolving workplace problems (e.g. absenteeism): Uses corrective action tools (verbal, written, cure notices) as needed
Providing reports and activity updates to your supervisor: Shares timely updates with your supervisor about projects, personnel, issues etc.
Working with other supervisors to resolve conflicts between departments: Meets with other supervisors to solve problems together as needed.

Contracting Officer: the DDMO may be designated as a Contracting Officer after successful completion of the requisite Overseas Contracting Officer Training and receipt of an individual Peace Corps Overseas Contracting Officer warrant issued by the Senior Procurement Executive. Responsibilities as an Overseas Contracting Officer include executing, modifying, and/or terminating contracts, lease agreements, and other procurement actions in accordance with individual warrant. Must follow all regulations, rules, procedures, and guidance as supplied by the OCFO/Acquisition and Contract Management (OCFO/ACM) and/or as specified in the Overseas Contracting Handbook in execution of Overseas Contracting Officer duties and responsibilities. The Overseas Contracting Officer can be held financially and/or criminally liable for neglecting to carry out Overseas Contracting Officer duties in accordance with applicable laws and regulations

Receiving officer: the DDMO may be designated as a receiving officer if assigned by the Overseas Contracting Officer and approved by the Country Director. Responsibilities as a receiving officer include accurate review of goods or services, their accompanying invoices, and the purchase order/contract to ensure that the specifications, quality, amounts, price, timeliness, etc. of the goods are consistent with the terms and conditions of the contract/purchase order after successful completion of
the requisite training to perform receiving duties.

Logistics & Level of Effort & Duty Station

Duty station in Peace Corps Office in Ha Noi. Typical work scheduled from 8:00 am to 5 pm, Monday through Friday. Staff may be required to be on-call or work extra hours on a regular basis or on weekends during certain times of the year and as required to meet the needs of the Peace Corps mission. Will be required to travel on an overnight basis as needed to support PC Volunteers and PC events.

Evaluation and Selection Criteria: Applications will be initially screened for eligibility in accordance with the required qualifications mentioned above. Those applicants who meet the required qualifications will be scored based on the preferred qualifications. Highest scoring candidates will be invited to a structured assessment. Because this is a supervisory deputy position, the assessment is designed to test the core demands of the role directly:

Direct supervision: behavioral interview questions and reference checks in which the candidate demonstrates how they have led a team, set expectations, managed performance, applied corrective action, and developed direct reports.
Acting Director of Management and Operations readiness: judgment scenarios reflecting situations a deputy must handle independently, including budget, contracting, personnel, and time-sensitive operational decisions in the Director’s absence.
Contracting and financial-systems proficiency: a practical exercise covering leases and vendor/service contracts, fiscal coding, internal controls and separation of duties, and the financial systems used at post.
Language: written and spoken assessment in English and Vietnamese.

Performance from the interview, the practical exercise, the language assessment, if any, and reference checks will be considered as a whole package to ensure the strongest overall fit for the needs of the Peace Corps mission. The same assessment is applied to every candidate, internal and external. Professional reference checks will be conducted for selected candidates.

How to apply:

Please submit the following in English by email (with your name and the position you are applying for in as the subject of the email) as one PDF file to [email protected]:

Application Cover Letter.
Curriculum Vitae (CV)

Closing date: Applications should be received by 6:00 pm (Hanoi time) on Wednesday, September 9, 2026. Review is limited to the first 100 applications received; this announcement will close on September 9, 2026 or upon receipt of 100 applications, whichever occurs first. This position is open to both internal and external candidates. Applications for one position may be considered for any current open position. No phone calls or personal visits related to this vacancy will be accepted. Only short listed candidates will be contacted.

Allowances:

Unique conditions of Work Allowance: 7% of annual basic salary (subject to review every year)
Miscellaneous Benefits Allowance: US$3,000 per annum

Benefits:

Tet bonus: one-month basic salary
Annual salary increases based on performance and fund availability
Annual leave: 120 hours per year and the annual leave hours will increase every five years of creditable service according to the local labor law
Sick leave according to the local labor law
Family leave: up to 40 hours and other special leave as stipulated in the local labor law
American and Vietnamese holidays up to 21 days per year
Contribution to mandatory insurances according to Vietnam’s Government law and regulation including social insurance, health insurance and unemployment insurance
Supplemental Health insurance that Peace Corps covers 90% for the incumbent and each eligible family member.
Award for outstanding performance.

All applicants must pass a background/security investigation and a medical certification. Any contract offer with the US Peace Corps is contingent upon a candidate’s ability to secure the necessary certifications.

All applicants must be a naturalized citizen of Vietnam or must have the required work permit or documentation that permits the applicant to work legally in Vietnam in order to be eligible for consideration.

The application must contain all the information necessary to demonstrate that the candidate possesses the education, experience, skills and language abilities required for this position.

The Peace Corps is both a federal agency and a vehicle through which American citizens offer needed assistance to people around the world and, in doing so, promote greater cross-cultural understanding between Americans and the people of the host countries. The fulfillment of the Peace Corps’ mission to foster greater understanding among the world’s citizens requires that we adhere to the highest standards with respect to equal employment opportunity for all Volunteers, employees, and applicants.

The U.S. Peace Corps will not discriminate against an applicant because of that person’s race, color, religion, sex, national origin, age (40 or older, except when the applicant is beyond the mandatory retirement age in the country of assignment), disability, or other bases provided for under the Peace Corps Manual Section 653 – Equal Employment Opportunity and Affirmative Employment, or history of participation in the Peace Corps discrimination complaint process, which arise in connection with their employment outside of the United States.