Administration Officer

The Opportunity – Administration Officer

Admin. Officer will be responsible to overall logistics and administration in SC’s Offices. This position will coordinate all regular country program administration activities, including general administration, logistics and other administration duties to ensure that daily office operations are well performed and office operations are streamlined to maximize quality, efficiency and cost effectiveness.

In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.

I. KEY AREAS OF ACCOUNTABILITY:

The following are the main accountabilities:

1. Be responsible for managing daily office operation

Be responsible to maintain smooth and compliant administration operation in Country Office and the field offices in Lao Cai and Ho Chi Minh cities if necessary.
Supervise daily implementation of all logistic arrangement in Country Office and the field offices such as logistics support catering and refreshments for meetings and workshops inside the office,
Handling office supplies: EMS service, stationery, equipment, furniture, transportation and accommodation for expatriates and other related activities.
Ensure daily cleaning, office hygiene as well as safety and security measures in the office.
Work closely with the procurement team for logistic arrangement of meetings and workshops and other admin-related services.
Ensure the most updated admin tracker for visa application, workshop permit, office rental, house leasing… of both CO Office and Field Offices
Maintain contracts for office services including Office Rental, Telephone, Internet, Office supply, Office Insurance, Photocopier service and follow up with periodical payments.
Supervises and assists in obtaining all authorization and documentation required for duty-free importation of office equipment, vehicles, office supplies, personal effects, project suppliers, etc. Supervises the transport arrangements for SC consignments from Hanoi to other locations.
Provides technical support to area offices and relevant teams in implementation of safe and security plans in the aspects where admin and logistics are responsible i.e. vehicles, visitors, offices, facilities, communications network… etc.
Prepare and develop periodical budget for admin activities.
Arrange and maintain the filing system in the Country Office.
Manage promotional items by maintaining a tracking system and recommending distribution strategies to prevent obsolete, damaged, or unusable
Resolve all issues that arise pertaining to administration management.

2. Ensure the legality and compliance to the Government regulations

Handle all administrative legal documentation and procedures relating to operation of Country Office and Field Offices in Lao Cai and Hochiminh City cities, including but not limited to office permits, international and national workshop permits, visa, passport, work permit, temporary residence card, project approval… etc.
Support and attend the courtesy visits by Governmental and provincial authorities, donors, other INGOs to the SC office and/or outside the SC Office if it would be required.
Be responsible for renewing office licences, work and resident permits…etc in due time
Coordinate and submit reports to PACCOM, MOFA, DOFA, provincial People’s Committees and other ad-hoc reports if any.

3. Be responsible for office arrangement and office relocation

Be responsible for office space arrangement, including meeting room arrangement, staff working area, seating arrangement, kitchen, lactation room and office storage arrangement.
Implement the office maintenance for the glass doors, walls, ventilation, and maintenance of all equipment in the office such as air conditioners, printers, photocopier, tables and chairs.
Arrange the office ornaments and decoration such as ornamental trees, paintings, reading corners…etc. Organize the office decoration in special events, celebration or campaign.
Work closely with the Supply Chain Manager to schedule for office relocation and be responsible to organize the office movement.

4. Be responsible for asset management

Ensure the compliance for asset management in accordance with SCI policies and procedures
Perform bi-annual asset inventory, update the asset list, maintain the asset labels and asset code.
Process asset disposal in working closely with the Award Team and Finance Team.
Prepare asset reports to SCI Global/ Center upon request
Liase with the SCI Global/Center for office insurance and asset insurance. Coordinate with Field Offices to consolidate the insurance list. Implement procedures for insurance claims for theft, loss or fire happened to SCI office and SCI assets.

5. Working contacts

Internal – in country: All staff in CO Office and /Hochiminh Field offices
External: Vendors, Visitors, Government Agencies, INGOs, donors

II. BEHAVIOURS (Values in Practice)

Accountability:

Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
Holds the team and partners accountable to deliver on their responsibilities – giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.

Ambition:

Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same
Widely shares their personal vision for Save the Children, engages and motivates others
Future orientated, thinks strategically and on a global scale.

Collaboration:

Builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters
Values diversity, sees it as a source of competitive strength
Approachable, good listener, easy to talk to.

Creativity:

Develops and encourages new and innovative solutions
Willing to take disciplined risks.

Integrity:

Honest, encourages openness and transparency

III. QUALIFICATIONS

Bachelor’s degree in related field

IV. EXPERIENCES AND SKILLS

Essential

5 years in work experience in administration field, 2 working years with NGO is preferable
Good English written and verbal skills
Computer literacy, proficient in MS Office
Familiarity with financial and facilities management principles
A team player with leadership skills
Good problem solving , analytical mind, compliance, negotiating and presentation skills
Ability to establish priorities and plan, organize, and coordinate a variety of work activities.
Ability to maintain accurate records and documents and to prepare written reports, conclusions, and recommendations.

Additional job responsibilities

The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.

Equal Opportunities

The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.

Child Safeguarding:

We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

Level 1: the post holder will not have contact with children and/or young people, or access to personal data about children or young people, as part of their work; therefore a police check will not be mandatory for this post unless the content of the post changes, in which case the Child Safeguarding level should be reviewed.

Health and Safety

The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.

The Organisation

We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education, and child protection. We also campaign and advocate at the highest levels to realize children’s rights and ensure their voices are heard.

We are working towards three breakthroughs in how the world treats children by 2030:

No child dies from preventable causes before their 5th birthday
All children learn from quality basic education and that,
Violence against children is no longer tolerated

We know that great people make a great organization and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.

Application Information

Please apply using a cover letter and up-to-date CV as a single document and use format. Please also include details of your current remuneration and salary expectations. A copy of the full role profile can be found at:

Administration Officer – SCI Career Site Careers

Location: 70-72 Ba Trieu, Hoan Kiem, Hanoi

Closing Date: 07 Sep 2025

If you have any issues with applying via our system, please send an email explaining your troubles to [email protected]

We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

All employees are expected to carry out their duties by our global anti-harassment policy.