Associate, People Operations

ROOM TO READ

Job Description

04/2026

Associate, People Operations

Ho Chi Minh, Viet Nam

Department: People Operations

Level: Associate

Reports to: Manager, People Operations

Country profile: About Room to Read

Founded in 2000 on the belief that World Change Starts with Educated Children®, Room to Read envisions a world free from illiteracy and gender inequality, where all children have room to read, learn and grow – creating lasting change. Through our Literacy Portfolio, we train and coach teachers of the early grades in literacy instruction; create and publish quality books and curricular materials in local languages; and establish children’s libraries filled with diverse children’s books that can be enjoyed at school and home. Our Gender Equality Portfolio supports adolescents, particularly girls, in developing life skills that promote gender equality, helping them to pursue lifelong learning and make informed decisions.

We support young people of all genders to overcome gender biases and build the knowledge and skills to create a gender-equal world. Room to Read collaborates with local communities, partner organizations, publishers, and governments to test and implement innovative models that can be integrated into the education system to deliver positive outcomes for children at scale. To date, Room to Read has benefited more than 50 million children in 28 countries.

Learn more at www.roomtoread.org.

Position Overview

The Associate, People Operations (POA) will be responsible for supporting Manager, People Operations (POM) in managing People Operations support services include personnel administration, logistics support for hiring process, logistics support for staff development and Room to Read learning resources, staff meeting and team building activities, staff orientation program, management of employment contracts and personnel records, administer compensation and benefits plan, and follow up People Operations-related rules and regulations. This position will directly report to the Manager, People Operations. You will be guided and supported by the Manager, People Operations in your day-to-day work and professional development.

Responsibilities

HR Operations & Compliance:

Facilitate operational systems for managing necessary people operations functions to implement the approved policies including Employee Handbook, Travel and Expense Reimbursement Policy and other employee-related rules and regulations.
Compile and update information includes preparing People Operations log report, updating monthly staff contact list, and updating employee bio information.
Provide regular updates on People Operations activities and plans at regular meetings with Country Office staff and Global Office as and when required.
Manage expatriate staff status (work permit, temporary residential card, visa).
Coordinate and follow up closely with Room to Read’s vendor on tax – insurance – legal matters.
Able to work independently and coordinate with Global People Operations team on related matters (e.g. Workday)
Able to understand and advise on contracts, e.g. labor contracts, individual consultant contracts.
Handle annual benefit-related activities (e.g. health check, premium health & accidental insurance).
Handle routine secretarial tasks for People Operations Department e.g. filing, budgeting, financial disbursement process and drafting routine correspondence with staff and partners (birthday wishes cards, holiday announcements, etc.)
Act as a trusted point of contact on People Operations matters, providing guidance and support as needed and/or assigned.

Recruitment:

Coordinate job announcement process, application screening, and interview/written test process.
Take part as an interview panel member as and when needed.
Conduct and facilitate orientation sessions and Room to Read’s Ethics Policies.
Support POM to follow up staff’s probation and employment performance regularly.

Learning & Development:

Coordinate and organize logistics for both in-house and off-site staff training, workshop, meeting and other capacity building programs to meet the identified development needs. Maintain all records related to staff development activities.
Educate Room to Read Vietnam staff members (new & existing staffs) on changes/updates of personnel policies and guidelines, compensation and benefits, as well as respond to general and specific inquiring on People Operations’ issues.

Employee engagement and Communication:

Determine and recommend employee relations practices necessary to establish positive employee-employee and employee-employer relationship.
Follow up on all operational and logistical matters with regard to staff-related activities include support logistics for grouped trainings/workshops, staff forums, staff annual meet-ups (retreat) and other team building activities.
Work closely with program team on consultant service requests to ensure the quality and efficiency of the outcomes.
Facilitate staff’s employment milestones program as per Room to Read policy.

Other duties:

Perform other duties as assigned by the supervisor.

Qualifications:

Required:

Bachelor’s degree in Human Resources Management, General Management, Administration or related field.
Minimum of 2-3 years of professional experience in Human Resources or Administrative position.
Experience in successful implementation of a wide range of responsibilities in a prior human resources or administrative position.
High level of reliability, honesty, and trustworthy.
Good facilitation skills and ability to manage groups.
Ability to work independently, under pressure.
Good/professional verbal and written communication skills in English and Vietnamese.
Computer literate: Ms Word, Excel, Power Point, and any Human Resources Management database.

Preferred:

Experience in supporting and developing the Human Resources Department in non-profit organization.
Good decision-making, reasoning, judgment, coordination, and collaboration skills.
Strong planning and management skills.
Strong organizational skills with good attention to details.
Strong people-oriented skills with good teamwork spirit.
Ability to work with external vendors as required.
Willing to travel and work at the field if required.

Core Competencies:

Be passionate about our mission and committed to making an impact in a growing non-profit organization.
Be innovative and creative, with a willingness to try new approaches and inspire others.
Demonstrate high integrity and professionalism.
Possess a strong work ethic and require minimal supervision.
Work effectively both independently and as part of a team.
Thrive in a dynamic, fast-paced, and collaborative environment.

Compensation:

We are committed to building and sustaining an engaged workforce through competitive compensation packages and generous benefits. Benefits vary based on the local requirements and best practices in the country where the position is based, but all employees are provided with comprehensive medical coverage, and paid time off, which we strongly encourage employees to use.

Application Procedure:

Directly submit your application to email: [email protected] with the email subject: “2026 HR Associate – YOUR FULL NAME”

We regret that we are not able to send personalized responses to all applicants. Only short-listed candidates will be contacted. Applications are accepted until the position is filled.

Child Protection Principles

Room to Read is committed to the education and welfare of children and protecting them from abuse and exploitation
Room to Read has zero tolerance for child abuse and exploitation.
All children have the right to be free from abuse and exploitation, including neglect, maltreatment, and physical, mental or sexual violence, injury or abuse.
All children should be treated with respect and dignity.
The well-being of the child is Room to Read’s first priority when dealing with all identified or suspected cases of child abuse.
Room to Read shall integrate child protection into all its organizational strategies, structures and work practices.

Protection from Sexual Exploitation and Abuse (PSEA) Principles

Room to Read Representatives must create and maintain an environment that prevents sexual exploitation and sexual abuse.
Room to Read has zero tolerance for adult sexual exploitation and abuse.
Sexual exploitation and abuse are serious violations of fundamental human rights and will not be accepted or tolerated.
All adults should be treated with respect and dignity.
Room to Read implements a survivor-centered approach, putting the survivor’s rights and dignity at the forefront.
Survivors referred to available professional assistance (e.g. mental health counselling), upon consent.

Room to Read is an equal opportunity employer committed to identifying and developing the skills and leadership of people from diverse backgrounds.

Room to Read is a child-safe organization; all personnel must adhere to Room to Read’s Child Protection Policy, Child Protection Code of Conduct and Prevention of Sexual Exploitation and Abuse (PSEA) Policy.