TERMS OF REFERENCE (TOR)
Consultancy Service
Technical Support for Monitoring Rehabilitation Interventions and Evaluating Outcomes for Persons with Disabilities
1. Background
The International Center (IC), formerly Vietnam Veterans of America Foundation (VVAF), is a humanitarian organization that has worked in Vietnam for over 30 years. IC currently focuses on disability support, landmine clearance, and mental health services. Under USAID funding, IC is implementing the Disability Inclusion Project IIb in Binh Dinh and Kon Tum provinces, where it serves as a sub-implementing partner.
As part of the project’s Objective One—to expand and improve rehabilitation services in Agent Orange-affected areas—IC is seeking qualified consultants (firm/group/individual) to provide technical supervision, monitoring, and evaluation of rehabilitation services for persons with disabilities. This consultancy will support the tracking of intervention effectiveness and ensure service quality.
2. Purpose of the Consultancy
The consultancy aims to:
- Provide technical supervision and on-the-job support for multidisciplinary rehabilitation services delivered at project sites.
- Monitor rehabilitation interventions and assess progress toward intervention goals.
- Evaluate the effectiveness of rehabilitation outcomes and suggest adjustments or improvements to intervention plans.
- Build local capacity through technical advice, coaching, and recommendations to improve the quality and impact of rehabilitation services.
3. Scope of Work and Key Tasks
The consultant(s) will work closely with IC’s project team and relevant stakeholders. Key tasks include:
- Technical Support and Supervision
- Supervise rehabilitation service delivery at project sites, ensuring consistency with intervention plans.
- Review medical records, follow-up forms, and progress tracking tools.
- Advise on service quality improvement, especially in functional outcomes for persons with disabilities.
- Outcome Measurement and Effectiveness Evaluation
- Evaluate outcome measurement tools (e.g., FIM, WeeFIM) used in rehabilitation services.
- Conduct field assessments and interviews with persons with disabilities
- Analyze data and identify gaps in achieving intervention goals.
- Provide recommendations for refining objectives, indicators, and rehabilitation approaches.
- Reporting and Documentation
- Prepare technical reports summarizing observations, findings, and recommendations.
- Submit a final summary report including an evaluation of intervention effectiveness.
4. Deliverables
- Supervision and technical support plan presenting key activities in Technical Support and Supervision and Outcome Measurement and Effectiveness Evaluation
- Monthly supervision field monitoring reports summarizing observations, findings, and recommendations.
- Final report of key findings with recommendations for intervention effectiveness
5. Duration and Location
- Duration: October to December 2025 (approximately 10 working days/month).
- Location: Hanoi (remote support), Gia Lai (Binh Dinh) and Quang Ngai (Kon Tum) (on-site visits as needed).
- Travel: Costs for approved field trips (transportation, per diem, accommodation) will be reimbursed by IC according to its policy.
6. Consultant Qualifications
The consultant firm/group/individual must demonstrate the following:
- Master’s degree in Rehabilitation, Public Health, Physiotherapy, Occupational Therapy, or related fields.
- Minimum 10 years of experience in rehabilitation, including intervention planning, supervision, and outcome measurement.
- Proven experience in evaluating rehabilitation effectiveness, especially in community or provincial health systems.
- Experience providing technical coaching to multidisciplinary teams.
- Strong report writing, communication, and data analysis skills.
- Ability to travel to project provinces as required.
- Prior experience with US-funded projects is a plus.
7. Evaluation Criteria:
The application will be considered based on the following major criteria:
- Strong technical qualifications in rehabilitation, monitoring and evaluation
- Proven experience in similar assignments and working with multidisciplinary teams
- Clear and practical methodology aligned with TOR objectives
- Demonstrated capacity to deliver quality outputs within timeline
- Cost-effective proposal
8. Supervision and Reporting
- The consultant will report directly to the Chief of Party (CoP) at IC.
- Progress will be reviewed regularly, and deliverables will be approved by IC.
9. Application Requirements
Individual(s)/firms interested in this mission are invited to submit your applications, either by email (to [email protected]) or by post (to The International Center, Room 103, B3 Building, Van Phuc Diplomatic Compound, 298 Kim Ma, Ngoc Ha, Hanoi, Vietnam).
Please state “Application for the ………….” in the subject line or on the envelope. The shortlisted candidates will be contacted. Applications should include:
- Technical and financial proposal
- CVs demonstrating relevant capacity and experience
Deadline for submission: 19 October 2025.