U.S. EMBASSY HANOI
VACANCY ANNOUNCEMENT HANOI-2026-38
OPEN TO: All Interested Candidates
POSITION: IT Administrator
CLOSING DATE: September 30, 2026
WORK HOURS: Full-time, 40 hours/week.
STARTING BASIC SALARY: US $17,040.00/year
ALLOWANCE AND BENEFITS: Tet bonus, annual salary increase, leave benefits, health benefits, local social security program, miscellaneous benefits allowance and other allowances.
BASIC FUNCTIONS OF THE POSITION
The Information Technology (IT) Administrator is a member of the Diplomatic Technology team. Incumbent of this position will administer IT systems ensuring confidentiality, integrity, and availability. This involves providing Tier 1 and Tier 2 technical support to customers through multiple channels, conducting system analysis and configuration management, and operating systems with a post-wide impact level. The incumbent will collaborate with cross-functional teams to address complex technical issues. The incumbent will assist in network security measures, conduct system audits for compliance, and educate users on information security best practices. Participation in Diplomatic Technology (DT) initiatives and fulfillment of other assigned duties round out the role, emphasizing a comprehensive approach to IT administration and support.
QUALIFICATION REQUIREMENTS
Education: Bachelor’s degree in Computer Science, Information Systems, Electrical Engineering, Library and Data Science/Analytics, or Audio/Visual Communications and Technology is required.
Experience: At least 2 years of experience in computer networking operations, network management or utilization of computer systems.
Languages:
Fluent in Speaking/Reading/Writing English is required. (This will be tested.)
Fluent in Speaking/Reading/Writing Vietnamese is required.
JOB KNOWLEDGE: Must have:
Knowledge is required in the following portfolios: systems analysis and design techniques; computer equipment operations management; hardware, software, and cloud-based technologies; computer networking; technical aspects of analysis, computer application software development concepts, and management advisory services.
SKILLS AND ABILITIES
Proficiency in office productivity suites such as Microsoft 365, Google Workspace, and OpenOffice.
Possess strong problem-solving and communication skills that facilitate working with people of different cultural background, language, technical knowledge, and seniority.
Possess strong communication and presentation skills and understand how to tailor information to the audience.
Required documents: All the documents should be attached in your application in ERA to be considered
- Bachelor’s Degree
- ID card
HOW TO APPLY
Applicants MUST submit their applications for IT Administrator, HANOI-2026-38 (https://shorturl.at/UO5VJ) through Electronic Recruitment Application (ERA) by September 30, 2026 to be considered. Position description and guidance on how to apply are available on the Embassy’s website. https://vn.usembassy.gov/job-opportunities-in-hanoi/
POINT OF CONTACT: Human Resources Office
Telephone: 84-24-3850-5000 ext. 5127/5136
Email: [email protected]