Job Title: Supply Chain Lead
Department: Operations / Supply Chain
Location: Hanoi, Vietnam
Reports to: Supply Chain Manager
About DHF Platforms
DHF Platforms is a pioneering B2B agri-tech ecosystem transforming fresh produce supply chains in Asia. We work directly with smallholder farmers to reduce food waste, increase yield and crop quality, and deliver safe, traceable, value-added produce. By combining high-quality farm inputs with AI-driven digital tools, we help farmers grow smarter, earn more, and farm more sustainably.
We are proud alumni of the GROW Accelerator Program. Watch our pitch: LinkedIn Video
Job Purpose:
Ensure accurate and timely distribution of goods from the warehouse to supermarkets/channels, while maintaining optimal inventory levels and coordinating effectively across production, warehouse, delivery, and sales departments.
Key Responsibilities:
1. Distribution Coordination:
- Create daily allocation and delivery plans from the warehouse to supermarkets or MT/GT channels based on orders from the Sales team
- Issue and manage outbound orders, monitor picking – packing – dispatching processes to meet delivery timelines.
- Monitor and troubleshoot delivery issues such as late shipments, shortages, or returns.
- Manage shipper and fulfillment
- Ensure strict cold chain control from Duc Trong to Hanoi and last mile under 10°C
2. Inventory Management:
- Monitor daily physical and system inventory levels.
- Flag and manage near-expiry or expired stock; coordinate FIFO/FEFO rotations.
- Coordinate with production planning to ensure timely stock replenishment to the distribution center.
3. Cross-functional Communication:
- Work closely with the Production team to monitor output and avoid supply bottlenecks or overflows.
- Liaise with Sales and Trade Marketing teams to update promotion schedules, urgent orders, or special handling.
- Collaborate with delivery teams or 3PLs to optimize delivery routes and schedules.
4. Data and System Management:
- Maintain accurate data records for orders, stock movements, and deliveries in the ERP system.
- Prepare and analyze reports on on-time delivery rate, return rate, and stock discrepancies.
- Ensure proper tracking of SKU, quantity, and expiry information for each customer/supermarket.
5. Process Improvement & Operational Control:
- Propose improvements to the order picking, packing, and delivery processes to reduce cost and errors.
- Support evaluation and performance monitoring of third-party logistics (3PL) providers.
- Ensure compliance with warehouse standards, hygiene, and cold chain requirements (if applicable).
KPIs:
- Ensure delivery to customers within the committed timeframe.
- Drive efficiency to reduce last-mile delivery costs.
- Maintain high stock accuracy and proper system reconciliation.
- Minimize product returns caused by fulfillment errors.
- Ensure strict cold chain/ temperature control throughout the delivery process.
About you:
- College or University degree in Supply Chain, Logistics, Business Administration, Accounting, or equivalent.
- Minimum 2–5 years’ experience in warehouse coordination, logistics, or distribution operations.
- Proficient in Microsoft Excel, Google sheet
- Knowledge of supermarket delivery procedures (MT/GT channels) is a strong advantage.
- Strong organizational and multitasking skills, able to work under pressure and handle real-time operational changes.
- Proactive in task management and committed to delivering reports on time.
- Able to work both independently and collaboratively in a team environment.
Benefits
- Monthly salary based on experience
- KPI based bonus
- Fresh produce from our farms
- The opportunity to shape the future of agri-tech in Vietnam and work on real solutions for real farmers
- Annual company trip
- Other benefits as per Vietnam labor laws
Interested candidates should submit their resume and cover letter detailing their relevant experience and interest in the position. Interested? Send your CVs to [email protected].
Explore all open positions at DHF Platforms: https://agjob.vn/nha-tuyen-dung/dhfplatforms